Virtual Assistant — Social Media, Email & Appointment Scheduling

Assist World · Colombia, South Africa · $700 – $800 · posted today ago

Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.

About this role

About the Role

Our client runs a boutique event planning and floral design business based in South Florida. They're looking for a reliable, detail-oriented Virtual Assistant to help manage day-to-day client communication and keep inbound inquiries moving quickly. The business receives a steady stream of inquiries from couples and clients who have already reached out — this is not a cold-calling or outbound sales role. The main priority is responding fast, confirming appointment details, and keeping the calendar organised so no lead goes cold.

Key Responsibilities

Inquiry & Appointment Scheduling

Respond promptly to incoming inquiries (the client's biggest current pain point is slow follow-up due to competing priorities)
Confirm dates, times, and details for client appointments and consultations
Manage and maintain the appointment calendar in HoneyBook

Email Management

Manage and respond to emails using your own assigned email account
Keep the inbox organised and ensure timely, professional responses

Social Media Posting

Post to social media following the client's pre-defined guidelines and templates
This is a content-posting role, not full social media strategy or management — templates and direction will be provided

Software & Tools

Platform / Tool

Requirement

HoneyBook

Will train

Email (client-provided account)

Must-have

Social Media (Instagram/Facebook posting)

Nice-to-have

Spanish/English Bilingual Communication

Must-have

Note: No prior HoneyBook experience is required — full training will be provided. Spanish fluency is non-negotiable given that the majority of the client base in South Florida communicates in Spanish.

What We're Looking For

Must-Have

Fluent in both English and Spanish (spoken and written)
Strong, professional written communication skills
Fast, reliable follow-up — comfortable working to tight response-time expectations
Comfortable managing email correspondence on the client's behalf
Available to work within Eastern Standard Time (EST) business hours
Organised, with strong attention to detail for scheduling accuracy

Nice-to-Have

Experience in events, weddings, hospitality, or floral industries
Familiarity with HoneyBook or similar CRM/booking platforms
Comfortable posting to social media from provided templates

What Success Looks Like

Inquiries are responded to quickly and appointments are confirmed without delay
The email inbox stays organised with nothing falling through the cracks
Social media stays active and on-brand using the client's templates
The client is freed from chasing leads and can focus on delivering events

A Note on Fit

This role suits someone who is genuinely bilingual and comfortable being client-facing in both languages, since a large share of inquiries will come from Spanish-speaking clients. The client values speed and reliability above all — the right candidate is proactive about following up quickly rather than letting inquiries sit. This starts part-time with a clear path to full-time for the right fit.

Employment & Compliance

All HR, payroll, and employment matters are managed by Assist World. An NDA and cybersecurity policy are in place covering both parties. The candidate will be employed by Assist World and contracted to the client.